Welcome ACOPC Executive Committee Janice Pringle, PhD ...

Welcome ACOPC Executive Committee Janice Pringle, PhD ...

ACOPC Summer Conference 2016 Anatomy of Recovery: Peaks and Valleys We have a large number of participants today so please be courteous and fill in July 28, 2016 seats from the middle and from the front first. #ACOPC2016 @OverdoseFree Supporting Persons in Recovery (PIR) as They Engage with Their Communities: Using the 7 Habits of Highly Effective People as a Framework for the Journey James Dodd, MS, LPC, CCDP-D

Program Manager for Substance Use Disorder Initiatives Community Care Behavioral Health Organization #ACOPC2016 @OverdoseFree Supporting Persons in Recovery (PIR) as They Engage with Their Communities: Using the 7 Habits of Highly Effective People as a Framework for the Recovery Journey Jim Dodd, MS, LPC, CCDP-D 2016 Community Care Behavioral Health Organization Objectives Receive a brief overview of Stephen Coveys 7 Habits of Highly Effective

People and how these habits may be used as a framework to support those pursuing sustained recovery Think about strategies to support persons across their recovery journey Think about recovery management vs. acute care 2016 Community Care Behavioral Health Organization 4 Community Care Quick Facts Recovery-oriented behavioral health managed care company Provider-owned (UPMC); licensed as a risk-assuming PPO in PA Incorporated in 1996 and headquartered in Pittsburgh, PA

Federally tax exempt nonprofit 501(c)(3) 2016 Community Care Behavioral Health Organization 5 Mission and Vision Improve the health and well-being of the community through the delivery of effective and accessible behavioral health (BH) services Improve the quality of services through a stakeholder partnership focused on outcomes Support high quality service delivery through a nonprofit partnership with public agencies, experienced local providers, and involved members and families 2016 Community Care Behavioral Health Organization 6

PA HealthChoices Regions Served Erie Warren McKean Potter Tioga Bradford Susquehanna Crawford Wayne Forest

Merce r Cameron Venang o Elk Lycoming Clinton Jefferson Beaver Allegheny Clearfield

Centre Armstron g Indiana Wyoming Lackawanna Mifflin Union Snyder Northumberlan Schuylkill d Juniata

Perry Dauphin Huntingdon Blair Cambria Washingto n Westmorelan d Fayette Green e Cumberland Fulton

Franklin Lebano n Lancaster York Bucks Montgomery Chester Philadelphia Delaware Southwest Region Southeast Region

Lehigh-Capital Region North Central Region: County North Central Region: County Northeast Region Adams Northampton Lehigh Berks Bedford Somerset

Pike Pike Luzerne Columbia Monroe Montour Carbon Clarion Lawrenc e Butler Sulliva n 2016 Community Care Behavioral Health Organization

North Central Region: County North Central Region: County North Central Region: State Community Care Office 7 Recovery as a Second Language Think fast! Imagine you are in an airplane flying over the jungle and suddenly the flight attendant hands you a parachute and says, Well its

time to jump, good luck! You find yourself without shelter, food, or clean water, your clothes got ripped on a tree on the way down, and you are hungry. A group of people surround you and you dont speak their language. What do you do? 2016 Community Care Behavioral Health Organization 8 Isnt this what we do to PIR? Change in peer group Change in work life Change in spiritual life Change in relationship status Change in health practices

Change in diet Change in schedule Change 2016 Community Care Behavioral Health Organization 9 Coveys Maturity Continuum 2016 Community Care Behavioral Health Organization 10 Habit 1: Be Proactive Habit 1 is the foundation for all of the other habits. Without this habit the other 6 are not

possible So what does this mean for supporting PIR in their recovery journey? 2016 Community Care Behavioral Health Organization 11 Proactivity vs. Reactivity Reactivity is a function of: Feelings Moods Impulses Other peoples treatment 2016 Community Care Behavioral Health Organization

Proactivity is rooted in values based on principles We are tested every day 12 What does this mean for helping PIR? Often we tend to be prescriptive from the start. Listen. Share in decision making. What is it that the PIR values? What are their principles? Are we helping them calibrate their compass to make choices? Stimulus

2016 Community Care Behavioral Health Organization Response 13 Habit 2: Begin with the End in Mind Asks the questions: What is it I am about? What is my mission? What is it that I am putting at the center of my life? Through what lens am I viewing the world? What am I putting at the center? 2016 Community Care Behavioral Health Organization 14 What is guiding the PIR journey? Where does the PIR want to go? What do

they value? What would a life in recovery look like for the PIR? or 2016 Community Care Behavioral Health Organization 15 Focusing the Lens How do we know that our focus is off and what expectations do we have for PIR? 2016 Community Care Behavioral Health Organization 16 Supporting PIR in Recovery Journey

Acute care vs. chronic care, utilizing a recovery management approach. How do we celebrate recovery milestones with the people that we serve and family and friends we love? How do we support PIR in the community? or 2016 Community Care Behavioral Health Organization 17 Habit 3: Put First Things First Habit 3 focuses on: The importance of relationships vs. schedules Efficiency vs. effectiveness Time management: the clock vs. the

compass vs. 2016 Community Care Behavioral Health Organization 18 Its All About Relationships Have you ever tried to be efficient in dealing with an issue with your partner, your child, your boss? How did that work out for you? 2016 Community Care Behavioral Health Organization

19 Who is important to PIR? Family relationships Work relationships School relationships Church family Mutual aid group family What happens when we dont put first things first? 2016 Community Care Behavioral Health Organization 20 Its Not Different for PIR We can lose focus on what is most important!

Ever been too busy driving to get gas? 2016 Community Care Behavioral Health Organization 21 Habit 4: Think Win-Win We live in a culture where winners are thought to be strong and losers are weak or flawed Habit four teaches us the art of finding consensus together always with the

option of no deal Habit four emphasizes the art of shared decision making 2016 Community Care Behavioral Health Organization 22 Promoting Ownership of Recovery PIR have many options available today with regard to treatment and community support. Are we showing them the menu? 2016 Community Care Behavioral Health Organization

Abstinence-based Medication-assisted Harm reduction Inpatient Outpatient Etc 23 How do you celebrate PIR? Once a pathway is

chosen, what is being done to ensure the success and maintain open dialogue? Fulfillment of agreements takes time and has ups and downs The Emotional Bank Account: Staying out of the red 2016 Community Care Behavioral Health Organization 24 Habit 5: Seek First to Understand Seek first to understand, then to be understood Understanding

precedes action and judgement If we really start listening, we might be moved to change. Stephen Covey Diagnose before prescribing Listening to understand 2016 Community Care Behavioral Health Organization 25 Diagnose Before Prescribing Imagine if I asked you to wear your

neighbors eye glasses and this made your vision terribly blurry, and my only suggestion to you was to try harder to see clearly. 2016 Community Care Behavioral Health Organization Do we sometimes do this to PIR? 26 Choose the Pathway that Fits the PIR What has or hasnt worked in the past?

What supports does the PIR have? Whats important to the PIR? How does the PIR define success? How is what the PIR values impacted? 2016 Community Care Behavioral Health Organization Support that is ongoing across levels of care and in the community Honesty in sharing what is working and isnt working

Celebrate the people that you serve 27 Habit 6: Synergize The fruit of habits four and five Sustained conflict squashes energy Synergy vs. compromise Are you prepared to find a solution that may be better than the one that you have in your mind? 2016 Community Care Behavioral Health Organization 28

Celebrate Differences The traditional paradigm emphasizes compromise 1+1 may equal 1 . You have synergy when differences are respected and new solutions are generated. 2+3 can equal 10, 20, 100. The challenge: Listen to understand and only share when the person you are listening to feels understood. Strength lies in differences, not in similarities. 2016 Community Care Behavioral Health Organization 29 Respecting Multiple Pathways How are we supporting those that we serve who are trying to do

the next right thing? Are we listening for the development of new pathways? You might only get one chance to listen. We cant help those that we lose. 2016 Community Care Behavioral Health Organization 30 Habit 7: Sharpen the Saw The habit of renewal Physical, mental, emotional, spiritual 2016 Community Care Behavioral Health Organization 31

Care and Feeding Recovery Sustaining and building positive relationships Maintaining spiritual health Remaining mentally awake and sharp Maintaining physical wellness through integrated services Living every day with the hope of being better 2016 Community Care Behavioral Health Organization 32 Questions? Jim Dodd [email protected]

412-454-2127 2016 Community Care Behavioral Health Organization 33 Co-Sponsors Pyramid Healthcare, Inc. Greenbriar Treatment Center White Deer Run Treatment Network Summit BHC of PA Community Care Behavioral Health Organization University of Pittsburgh Thank you!!! #ACOPC2016 @OverdoseFree

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