Unit 1 Effective Communication in Health and Social Care

Unit 1 Effective Communication in Health and Social Care

UNIT 1 EFFECTIVE COMMUNICATION IN HEALTH AND SOCIAL CARE Confidentiality and the Care Value Base BY THE END OF THIS LESSON YOU WILL BE ABLE TO . Describe confidentiality and issues of confidentiality in the Health and Social Care Sector.

Explain the care value base and demonstrate the care value base in relation to Health and Social Care. IS BLACK A COLOUR? A COLOUR? THE CARE VALUE BASE What is it?

A range of standards for health and social care to guide the practice of individuals working in the sector. Why is it there? To improve service users quality of life by ensuring each person gets the care that is most appropriate for them.

THE CARE VALUE BASE Anti-discriminatory Practice Confidentiality Individual Rights Personal Beliefs and Identity Effective Communication Safety and security Promoting Independence

THE LEGISLATIVE FRAMEWORK The Care Standards Act 2000 The Equality Act 2010 The Human Rights Act 1998

The Children Act 1989/2004 The Data Protection Act 1998 Every Child Matters 2003 THE DATA PROTECTION ACT 1989

used fairly and lawfully used for limited, specifically stated purposes used in a way that is adequate, relevant and not excessive accurate kept for no longer than is absolutely necessary handled according to peoples data protection rights

kept safe and secure not transferred outside the UK without adequate protection Gov.UK (no date) THE NEED TO KNOW PRINCIPLE Before you open your

Mouth .. Think does this person Need to know this Information?, if they Dont then CONFIDENTIALITY Issues of Confidentiality in a Doctors Surgery

Confidentiality - YouTube REFERENCES Gov.UK (no date) https://www.gov.uk/data-protection/the-dataprotection-act [Accessed on 16.09.13]

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