Folie 1 - Kamailio

Folie 1 - Kamailio

WebRTC @Kamailio Berlin, 17.4.2013 Bjrn Schwarze What is WebRTC? High quality secure Realtime Voice and Video Included in the Browser PlugIn free Developing Standard from W3C & IETF

Millions of $ worth of IPR given into Open Source Why? Online communication channels today Social Webpage Media

Telephone E-Mail Key benefits for the user? Context based Permission

Secure Identity WebRTC lifts customer experience User is reaching a goal Part of the successful customer experience Video may be a component Rounds up communication strategy Our Vision C-Button

Instant free communication within the browser (audio and video) Browser connects to the users microphone and webcam Additional datachannel Video as add-on during regular phone call

C-Button Where does it fit? Free call 0800 service Shared Cost service impact of legislation in Germany Unified Communications integrates with any device, service, application brings Video to mainstream applications: Health care Financial services

Dating platforms Social network Business opportunity: Webshop Visitor needs help with shopping cart C-Button Plattform Questions? Customer service Video and/or

Audio Additional data channel Support Maske Warenkorb Nr. 0815 Details: . Key benefits Click to dial is working

Detailed information about caller possible Customer can be called back, stays anonymous Instant Co-Browsing Video to enrich customer service C-Button platform allows easy integration => Increases customer satisfaction! Business opportunity: social network embedded in

the profile C-Button Platform Regular phone call Call forward to landline Bjrns Telephone Call transfered to

video Business opportunity: ITSP Internet User Gateway Regular phone call Call forward to landline

Telephone Webpage Mail SMS Social network Call transfered to video

Call types Wanted calls Regular Calls Negotiated Calls Arranged per SMS, IM, Mail Prescheduled (meetings) Regular Ambient Calls Long running Join 2 Spaces

talk around the water cooler Unwanted calls Bill for value

Privacy Anonymity Security Availability Convenience Results Web-based business model? Summary

Lots to do! Communication is still key User-centric web thinking Tim Panton of Voxeo: WebRTC will open the comms universe. Live Demo https://www.c-button.de/en/cb4all Gateway Thanks !!

Bjrn Schwarze www.c-button.de [email protected]

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