2013 Benefit Strategies: Flexible Work Arrangements

2013 Benefit Strategies: Flexible Work Arrangements

SHRM Survey Findings: State of Employee Benefits in the WorkplaceFlexible Work Arrangements December 18, 2013 Introduction This is part two of a series of SHRM survey findings examining employee benefits in the workplace. The following topics are included in the six-part series titled State of Employee Benefits in the Workplace: Part Part Part Part Part

Part 1: 2: 3: 4: 5: 6: Wellness initiatives Flexible work arrangements Health care Leveraging benefits to retain employees Leveraging benefits to recruit employees Communicating benefits State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 2 Definition For the purpose of this survey, flexible work arrangements or flex work may include

full- or part-time telecommuting, flexible scheduling, compressed workweek, etc. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 3 Key Findings Do organizations offer flexible work arrangements to their employees? Nearly three-fifths (57%) of organizations offer these benefits. Among those organizations, almost one-half (45%) indicated that the majority of their employees are allowed to use flex work. This figure has increased 11 percentage points since 2012. In 2012, did employee participation in flexible work arrangements increase? Yes, approximately one-third (33%) reported employee participation increased since 2011, 61% indicated employee participation remained the same, and only 6% reported that participation in these benefit decreased. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 4 What do these findings mean to the HR profession?

The numbers are rising for flexible work arrangementsthe percentage of employers that participate in this benefit increased from 2012, and more organizations offer flex work to a broader scope of their payroll. This trend is in line with workers increased desire to manage their own time and better balance their work with their responsibilities out of the office. Separate SHRM studies have shown that many workers rate the balance of work/life issues as an integral factor in job satisfaction, and flexible work arrangements can offer a cost-effective means of delivering that balance. Other research by the Families and Work Institute revealed that an increasing number of men have expressed a need for flexible work to better balance their jobs and family responsibilitiesproof that demand for such arrangements spans a broad segment of the workforce. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 5 Does your organization provide employees with the option to use flexible work arrangements? 57% Yes 53%

43% 2013 (n = 382) 2012 (n = 414) No 47% Note: Respondents who answered not sure were excluded from this analysis. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 6 Are the majority (more than half) of employees at your organization allowed to use flexible work arrangements? 45% Yes 34% 2013 (n = 207) 2012 (n = 210)

55% No 66% Note: Only respondents whose organizations provided flexible work arrangements were asked this question. Respondents who answered not sure were excluded from this analysis. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 7 How did employee participation in your organizations flexible work change last year compared with the year before? 33% Increased 36% 61% Remained the same 58% 2013 (n = 179) 2012 (n = 192)

6% Decreased 6% Note: Only respondents whose organizations provided flexible work arrangements were asked this question. Respondents who answered not sure were excluded from this analysis. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 8 Does your organization monitor employee participation rates in its flexible work arrangements? 47% Yes 38% 2013 (n = 187) 2012 (n = 198) 53% No 62%

Note: Only respondents whose organizations provided flexible work arrangements were asked this question. Respondents who answered not sure were excluded from this analysis. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 9 Organization Demographics State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 10 Demographics: Organization Staff Size 1 to 99 emplo... 33% 100 to 499 emplo... 32%

500 to 2,499 emplo... 17% 2,500 to 24,999 emplo... 25,000 or more emplo... 12% 6% n = 363 State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 11 Demographics: Organization Sector Privately owned for-pr... 51%

Nonprofit organiza... 24% Publicly owned for-pr... 12% Government se... O 11% 2% n = 377 State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 12 Demographics: Organization Industry

Percentage Professional, scientific and technical services Health care and social assistance Manufacturing Government agencies Finance and insurance Educational services Religious, grantmaking, civic, professional and similar organizations Accommodation and food services Administrative and support and waste management and remediation services Construction Mining Transportation and warehousing Arts, entertainment and recreation Information Retail trade Real estate and rental and leasing Repair and maintenance Utilities Whole trade Agriculture, forestry, fishing and hunting Personal and laundry services Other

21% 17% 15% 12% 10% 9% 5% 4% 4% 4% 4% 4% 3% 3% 3% 2% 2% 2% 2% 1% 1% 7%

Note: n = 375. Percentages do not equal 100% due to multiple response options. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 13 Demographics: Other Does your organization have U.S.-based operations (business units) only, or does it operate multinationally? U.S.-based operations only 80% Multinational operations Is your organization a single-unit organization or a multi-unit organization? Single-unit organization: An organization in which the location and the organization are one and the same. 39%

Multi-unit organization: An organization that has more than one location. 61% 20% n = 381 n = 381 What is the HR department/function for which you responded throughout this survey? For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or by both? Corporate (company-wide) 73%

Multi-unit headquarters determines HR policies and practices. 59% Business unit/division 16% Each work location determines HR policies and practices. 4% Facility/location 11% A combination of both the work location and the multi-unit headquarters determines HR policies and practices. 37%

n = 244 n = 244 State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 14 SHRM Survey Findings: State of Employee Benefits in the WorkplaceFlexible Work Arrangements Survey Methodology Response rate = 11% 441 HR professional respondents from a randomly selected sample of SHRMs membership participated in this survey Margin of error +/- 5% Survey fielded May 3-22, 2013 State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 15

Additional SHRM Resources Workplace Flexibility Resource Page Work Life Fit Resource Page Alternative Work Schedules Resource Page Creating an Effective Flexible Work Environment State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 16 About SHRM Research For more survey/poll findings, visit www.shrm.org/surveys For more information about SHRMs Customized Research Services, visit www.shrm.org/customizedresearch Follow us on Twitter @SHRM_Research Project leaders: Christina Lee, researcher, SHRM Research Project contributors: Alexander Alonso, Ph.D., SPHR, vice president, SHRM Research Evren Esen, manager, Survey Research Center, SHRM Research

Copy editor: Katya Scanlan, SHRM Knowledge Center State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 17 About SHRM The Society for Human Resource Management (SHRM) is the worlds largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates. State of Employee Benefits in the WorkplaceFlexible Work Arrangements SHRM 2013 18

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